Where we are, honestly

Our primary risks are production timelines, international freight, and customs. Production or freight delays can affect delivery windows, while changes in tariffs, duties, or customs requirements may affect the final cost to customers.

Clawbrella products will ship directly from our manufacturing partner to each customer’s shipping address. Estimated transit time is approximately 6 to 10 days, depending on the destination and courier.

This shipping method allows us to offer lower shipping costs than duty-paid or commercial shipping services. Shipping and handling costs are the responsibility of the customer. Customers are also responsible for any applicable import duties, tariffs, taxes, customs fees, or other charges required by the destination country.

For U.S. deliveries, if U.S. Customs assesses an import duty or tax, the applicable amount must be paid before the package can be delivered. Customs charges and taxes vary based on the destination and applicable regulations and are not included in the purchase price unless otherwise stated.

We are working closely with our manufacturing and shipping partners to coordinate production, documentation, and international fulfillment. If timelines or shipping conditions change, we will communicate openly by email and provide customers with as much notice as possible.

Our commitment is to remain transparent throughout the process and keep Clawbrella moving toward fulfillment.